Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Support the Compliance and Public Policy Department (Compliance) in the area of real estate lending compliance, including mortgage originations and servicing Perform a variety of research, including federal and state law research and analysis, and general industry and investor research relating to mortgage originations and servicing Perform research and analysis and prepa